My most terrible employer - Software Development Engineer (SDE) LivePerson Employee Review

1.0
15 Jul 2023
Recommend
CEO approval
Business outlook

Pros

Good benefits (Standard) Remote work

Cons

This is a 25 yr old company that is still unable to make profits and is barely surviving on a few premium customers who are overpaying for this terrible outdated bot software. This will end soon because of emerging AI tech and that will be the end of it. Top/middle management is living in a bubble. Most of them quit the company and sold their stock when it was high. Mr CEO comes and gives some abstract speeches from his living room or backyard who has no clue about the ground reality. VPs/Directors are extremely incompetent and you will wonder what exactly they do all day. Some high-tech positions are held by non-technical folks. There is no new/innovative product work happening other than trying to milk on existing outdated software that won’t last long. Some history, the original software was created decades ago by some brilliant engineers (based in Isreal). They also acquired some companies with excellent engineers. But there is constant churn/restructuring/politics/layoffs. There is so much instability that the outside world has no idea. Actual product support and development are so chaotic. There is zero structure. There are always layoffs (throughout the year). Don’t trust any equity in the offer letter as it will not be honored. There is no package with the layoff. H1Bs are laid off without even blinking an eye. So, you might ask why would anyone join. I was naive and didn’t know. They showed me a rosy picture and I went without any reference check from my network.

Explore other reviews about LivePerson

5.0
7 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Great team and great product.

Cons

There has been a lot of change with the company

1
3.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, nice people

Cons

Poor pay relative to market

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