High Ratings Are for Utah HQ - Avoid Amsterdam Office Like the Plague - Customer Experience Lucid Software Employee Review

1.0
19 Jan 2024
Recommend
CEO approval
Business outlook

Pros

* The people - Although with the high turnover rate almost everyone I started with has now left, so can't really speak on that anymore. * Cool office - The office is quite large and due to the layoffs/burnouts/people quitting, the space feels empty and cold. * Lunch - Nice catered lunch on the mandatory Tuesday and Thursday office days.

Cons

In conclusion, Lucid's leadership will push the boundaries as to what it can get legally get away with. That in essence is your culture. Temporary contracts, concealment of pay scales, skimpy vacation/benefit offerings, a blanket statement of 'we match the industry standard' without telling us what that standard is, a mis-match of WFH policies based on your job title, a lack of resources associated to training and development (having to jump through hoops for a €40 a month coursera program was insulting), a lack of career opportunities in the EMEA office since everything is sales or sales supportive, a lack of investment from management to make current roles more efficient and streamlined, ...... and much much more are a reason as to why your turnover rates in EMEA are abysmal. The water-cooler conversations that you so desperately want us to have every Tuesday and Thursday are mainly around where everyone currently lies in their interview processes elsewhere. Those that can leave have left, those that can't are burnt-out, and those that don't meet the above are probably in the category of people that are causing the above.

Explore other reviews about Lucid Software

5.0
5 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company, great people, great management

Cons

Internal processes are sometimes harder

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

- Very strong mentorship program - Very nice people - Some VERY good engineers, PMs, and designers

Cons

- Pay isn't competitive outside of Utah (but hey, at least we're hiring) - Like most other companies at our size, your success and satisfaction largely depend on the team you're on - Sales and product/eng could probably be better aligned to inform product decisions - Like most other SAAS companies, we're investing A LOT into AI. This could bite us in the future (I personally think we're in a bubble, and the consequences of over-investing will be very painful once it bursts)

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