unfair treatment and lack of recognition - Software Engineer Lumen Employee Review

1.0
9 Oct 2025
Recommend
CEO approval
Business outlook

Pros

"A fantastic place to work, characterized by strong teamwork and camaraderie. The on-shore team and leadership provide excellent guidance and support, which fosters a genuine team spirit. Everyone is willing to pitch in to help and share the workload.

Cons

The primary challenges stem from the local office culture in Bangalore, which often feels disconnected from the company's stated global values. The environment can be heavily influenced by internal politics, leading to an inconsistent and often unfair employee experience. Management & Recognition: There is a noticeable lack of equitable recognition for employee contributions within certain teams. The management style can feel unsupportive, creating an atmosphere where it seems individuals have to navigate internal politics rather than focus on collaborative work. This can be particularly isolating and demoralizing, as there isn't a strong sense of management having their team's back. Hostile Exit Process: The experience for departing employees is a significant concern. The notice period can become unnecessarily difficult, with a palpable shift in how individuals are treated once they have resigned. This includes being excluded from team activities and meetings, which feels counterproductive and unprofessional.

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Lumen Response
8mo
Thank you for sharing your feedback with us. We are sorry to hear about your experience. Lumen's investment in our people is essential to our success. With Dare to Lead skill-building we are building a courageous culture, that celebrates rumbling with vulnerability, living into our values, braving trust, and learning to rise. Developing these new skills supports and fosters our behaviors to help transform our culture at Lumen. We appreciate your feedback and wish you all the best as you continue on with your career.

Explore other reviews about Lumen

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Lumen Response
22h
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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Lumen Response
22h
Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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