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      Lumen

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      A revolving door - Global Key Account Director Lumen Employee Review

      1.0
      3 Feb 2026
      Global key account director
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent pay for the job

      Cons

      A revolving door where they keep old Century Link employees who have no idea what they are doing

      avatar
      Lumen Response
      4mo
      Thank you for sharing your experience with us. We appreciate your feedback. We're sorry to read that you have faced challenges with your peers. We believe in helping everyone to reach their full potential, and are always looking to prioritize teamwork. We're happy to know that you valued our compensation practices. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. We wish you all the best with the next step in your career.

      Explore other reviews about Lumen

      5.0
      15 May 2026
      Data engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Culture very good people

      Cons

      Tech stack is a little shaky

      avatar
      Lumen Response
      1mo
      Thank you for your insight into working at Lumen. We value your input. We recognize how tack stacks can be shaky. We're committed to helping our leaders grow so that we can all succeed together. We're glad you enjoy our culture and people. Thank you again for your feedback. We're happy to have you on the team!
      4.0
      24 Jun 2026
      Principal site reliability engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, great benefits, great people to work with, boss is great, etc.

      Cons

      Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

      avatar
      Lumen Response
      2d
      Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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