Still finding their way but may never..... - Director Lumen Employee Review

1.0
17 Sept 2012
Recommend
CEO approval
Business outlook

Pros

Regardless of other comments pay is good (historically higher than average for Denver) generally. Located downtown for moat positions in Colorado...although the CEO would like to change that to have more jobs in Monroe...a very bad choice. Work/life balance is good; but requires the individual to manage it.

Cons

Company lacks a strategic vision, have decided what they will excel at..a competitive advantage. Leadership is not in touch with the realities of the business and market, or at least that is the perception. Company is penny wise and pound foolish due to the dividend commitment they have made. Employee moral is at an all time low due to cuts in everything while management still pays themselves very handsomely...but I guess that is the new way.

Explore other reviews about Lumen

5.0
23 Nov 2025
Recommend
CEO approval
Business outlook

Pros

The people are friendly and helpful, the work is engaging, deadlines are flexible, collaboration is smooth

Cons

Moves slow at times, contractors are unreliable, projects can be delayed or outright scrapped after being worked on

2
avatar
Lumen Response
6mo
Thank you for leaving a thoughtful review about your time at Lumen. We need feedback like yours to continue to make Lumen a great place to work. It's important to us that our teams are reliable, so we're sorry to hear that you faced some challenges. We're glad to learn that you took advantage of our supportive community and found your work engaging! We wish you all the best as you continue on with your career.
5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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