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      Lumen

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      Lumen reviews

      An inconvenient truth-from my perspective - Technical Support Technician Lumen Employee Review

      2.0
      18 Sept 2012
      Technical support technician
      Recommend
      CEO approval
      Business outlook

      Pros

      casual work environment and dress code mostly friendly co-workers decent cafeteria and food okay benefits(once brought on as a full time employee)

      Cons

      low pay-especially for schedule and work performed ever-changing work schedules micro-management lack of professionalism poor to average equipment/building/work conditions bad communication within-esp form management to employee on expectations etc...

      Explore other reviews about Lumen

      5.0
      15 May 2026
      Data engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Culture very good people

      Cons

      Tech stack is a little shaky

      avatar
      Lumen Response
      1mo
      Thank you for your insight into working at Lumen. We value your input. We recognize how tack stacks can be shaky. We're committed to helping our leaders grow so that we can all succeed together. We're glad you enjoy our culture and people. Thank you again for your feedback. We're happy to have you on the team!
      4.0
      24 Jun 2026
      Principal site reliability engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, great benefits, great people to work with, boss is great, etc.

      Cons

      Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

      avatar
      Lumen Response
      19h
      Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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