A Troubled Company - Windows Engineer Lumen Employee Review

2.0
15 Feb 2019
Recommend
CEO approval
Business outlook

Pros

Great first line management. You will be working with a lot of great people that are very helpful and will help you grow in your role. This WAS a great company to come in and learn, move up with a good culture and lots of room for growth.

Cons

Company is laying off people almost every 6 months in favor or India support. They are also working hard to increase profits by cutting merit raises, holiday bonus (that was like $200), and now going to rework yearly bonus of none management employees. They also just cut stock dividends more than 50%. Higher up director and above levels are still keeping their insane bonuses/stock bonuses and are not affected. Moving up in the company does not get you a pay increase any more, for example if you are an engineer and you move to a hire team, say from Tier 2 to Tier 3 their is a big pay difference, at this time you will not get the pay difference for your promotion.

Explore other reviews about Lumen

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

avatar
Lumen Response
4d
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

avatar
Lumen Response
4d
Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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