Decent at first - Software Developer Lumen Employee Review

2.0
19 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Co workers were amazing, benefits were cool(average, I guess)

Cons

Layoffs. It's something that happens at most companies, but it got to a point where I never knew if I'd have a job in the next 6 months or not. Perhaps I just came in at a bad time. Less employee focused than it used to be. The CEO has a "take it or leave it" attitude, which isn't necessarily a bad thing. He just seems like he cares more about business than employees, like he doesn't have a heart sometimes. I heard he took away some perks to save money.. small perks, but still. Again, I "heard" that. It could just be rumor Business over employee attitude seemed to be very prevalent in my management chain as well. I had good managers, but we reorg'd so many times that I eventually started getting some duds. VP and management making promises for our team that are super unrealistic to keep and expecting us to work ridiculous hours everyday, every weekend... for no reason. I again, would like to emphasize that this was my personal experience, but I think it's a bad sign that my management and my CEO seemed to have similar attitudes. There is great management at CenturyLink, but since of my personal experience was just awful. Excessive reorg makes it unnecessarily more difficult to move up, because it's like you have to start all over with each new manager/VP to prove that you do good work and be in good standing with them. My initial experience was much better and I would have given a higher reading in the past. But my last experience us the most recent and left a lasting impression on me.

Explore other reviews about Lumen

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

avatar
Lumen Response
1w
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
1.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

Cons

Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

See reviews by: Helpful|Rating|Date|All