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      Broadband Tech - Broadband Tech Lumen Employee Review

      3.0
      28 Apr 2013
      Broadband tech
      Recommend
      CEO approval
      Business outlook

      Pros

      Competitive wages and enjoyable people to work with. Outside environment is always changing making the job fun and challenging.

      Cons

      Company is trying to cut cost by cutting wages and benifits. They need to focuse more on tech upgrades to offfer better service's.

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      5.0
      24 Jun 2026
      Project coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Lumen Response
      5d
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      2.0
      29 Jun 2026
      Margin analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits with remote work

      Cons

      Super unstable, coworkers getting laid off with no notice. Outsourcing jobs to India. The remaining employees expected to pick up the extra work.

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