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      Lumen reviews

      Reasonable Benefits, Pay needs Improvement, Career Growth is a challenge - Senior Software Development Manager Lumen Employee Review

      3.0
      12 Jul 2019
      Senior software development manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent benefits regarding health, wellness, 401k More opportunities for growth within the technology organizations compared with Operations. Flexible Time Off, generally a work life balance is on the employee to decide, but the pace required of this industry will often require overtime, but this is the same for most large organizations within a competitive market. My philosophy is that any job is what YOU make of it. Morale is a bit low but some of that is due to mergers and acquisitions and some of it is self induced.

      Cons

      Career growth opportunities seem limited and take a long time. Pay is under the average for most positions, so negotiate your desired pay, right up front.

      Explore other reviews about Lumen

      5.0
      24 Jun 2026
      Project coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Lumen Response
      1w
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      1.0
      3 Jul 2026
      Solutions specialist - overlay sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

      Cons

      Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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