Grossly underpaid - Proposals- Federal Lumen Employee Review

1.0
13 Nov 2019
Recommend
CEO approval
Business outlook

Pros

Some of the benefits are decent like earning rewards for doing healthy activities.

Cons

I was grossly underpaid for the 5 years I was there... by about 10k compared to other coworkers who did the same job or less. They kept promising a cost of living increase but it was just to string me along. So I missed out on over $50k since I had started. That doesn't include the bonuses that were associated with my salary.... so over 50k. Compared to other corporations the salary would be about 20k a year more than this... So if you want to make money, this is not the place to be. run, and run fast in the other direction. Always laying people off. Medical insurance leaves a lot to be desired and its expensive.

Explore other reviews about Lumen

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Lumen Response
1w
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
3.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Pay Company provided vehicle Company provided devices Team collaboration You call the shots for vendor oversight If you don’t like it, you have a say Managing without employees Growing exponentially = future opportunities Hybrid work

Cons

Process of equipment repair/replace M-F on call Narrow vendor selection list Lazy techs & difficult techs

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