If you want to stay here without any pay raise for long term, this is the company you go to. - Senior Software Engineer Lumen Employee Review

2.0
11 Aug 2020
Recommend
CEO approval
Business outlook

Pros

people are friendly, most of them have adequate knowledge on the Tech/Process . Pro totally depends on your manager as its "Managers' Rule" in each team. OCOC culture is just to fool employees.

Cons

A lot of Politics A lot of Favoritism HR Groupism/ politics (don't believe me, try to get yourself a referral via any employee other than HR team members) frequent change in leadership frequent change in priority and work process No appreciation concept/ turns blind eye to good work. appreciates their favs.

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Lumen Response
5y
Thank you for taking the time to leave us a review. We have a pay-for-performance philosophy, where our employees are rewarded based on their results. As a current employee, we encourage you to talk with your manager about your concerns or you can reach out to us at CTLHRActionTeam@centurylink.com.

Explore other reviews about Lumen

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Lumen Response
1d
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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Lumen Response
1d
Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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