TOGETHER WE BARGAIN, ALONE WE BEG. - Anonymous employee Lumen Employee Review

2.0
26 Jul 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Maybe PTO and holidays - I think that is about it.

Cons

First off, I was told not to even try to organize or management will hang me. -- That's illegal. Terrible systems. No raises - not joking they literally don't believe in them. And for performance-based raises, they have an arbitrary system where they can basically tell you to shove off if you ever ask for one. Arbitrary bonus system where they can choose how much to fund it No cost of living raises. No location-based payment big city or rural south same wages. Too many systems and half don't work. Wages are horrible.

Explore other reviews about Lumen

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Lumen Response
1w
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
2.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, good health insurance

Cons

Lots of RIFs, poor technical leadership in the highest levels, lots of wasted money and resources on third party vendors and contractors to just abandon those projects or vendors in short order. Poorly thought out data management decisions. Company is trying their hardest to look like a modern tech company with modern values, but most of it is virtue signaling.

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