Can be good company to work for - Anonymous employee Lumen Employee Review

3.0
23 Feb 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Compensation seems fair for the most part. The benefits are competitive and there are really nice programs and incentives to help manage your overall health Most of the managers I've worked with have been very good. Company is quick to implement changes where needed needed.

Cons

There have been a number of employee reductions and the expectation is doing more with less people, in some cases unreasonably so. Limited opportunity for advancement in the company to higher levels. Not as much focus on automation as needed, instead rely too heavily on manual work. Significant changes in direction occur frequently and you need to be willing/able to adapt.

Explore other reviews about Lumen

5.0
17 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Excellent work life balance and family friendly

Cons

Not enough growth in the field tech position

avatar
Lumen Response
8mo
Thank you for taking the time to write a review. We're determined to get better every day, so we value your feedback about balance and growth. Lumen's investment in our people is essential to our success, we're so glad to have your feedback on your experience. Thank you again, we're happy to have you on the team.
4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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Lumen Response
5d
Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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