Toxic Culture - Recruiter Lumen Employee Review

2.0
2 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Some orgs do have a more positive outlook but only because they have removed all of the old leadership.

Cons

The culture is a push pull of the new people who are excited by the idea of change and the long term employees who have contributed to Lumen’s toxic culture across multiple iterations of the company and unfortunately for Lumen, those employees are winning.

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Lumen Response
9mo
Thank you for sharing your feedback with us. We know how important a supportive work environment is so we’re sorry to hear that your experience has not reflected that. We’re committed to creating an environment where all employees can contribute and succeed, with opportunities for professional growth and development. We really appreciate your feedback to help us improve and thank you for being part of the team.

Explore other reviews about Lumen

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Great Culture very good people

Cons

Tech stack is a little shaky

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Lumen Response
1mo
Thank you for your insight into working at Lumen. We value your input. We recognize how tack stacks can be shaky. We're committed to helping our leaders grow so that we can all succeed together. We're glad you enjoy our culture and people. Thank you again for your feedback. We're happy to have you on the team!
4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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Lumen Response
23h
Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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