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      Lumen

      Engaged employer

      Lumen reviews

      Great Benefits - Good Pay - But Excessive time demands on exempt employees - Senior Program Manager Lumen Employee Review

      4.0
      10 Sept 2025
      Senior program manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The company has great benefits and pay relatively good.

      Cons

      Exempt employees had no work life balance. Expectations set by others not always understanding full scope of the job or demands.

      avatar
      Lumen Response
      9mo
      Thank you for sharing your experience with us and for your many years at Lumen. We’re glad to hear you valued the strong benefits and competitive compensation during your time here. We believe in a balanced work life, where our employees can take time for themselves and their loved ones to recharge so we’re sorry this was not your experience. We truly appreciate your feedback and wish you all the best as you continue on with your career.

      Explore other reviews about Lumen

      5.0
      24 Jun 2026
      Project coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Lumen Response
      1d
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      4.0
      24 Jun 2026
      Principal site reliability engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, great benefits, great people to work with, boss is great, etc.

      Cons

      Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

      avatar
      Lumen Response
      1d
      Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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