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      Lumen

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      Lumen reviews

      Good Work Life Balance, Low Pay - Program Manager Lumen Employee Review

      3.0
      10 Sept 2025
      Program manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility in work schedule, the team morale really depends on the leader

      Cons

      They have been bringing in a lot of Microsoft employees in the past 2 years and it does seem like salary ranges are going up- however, if you are a current employee it's challenging to get a raise. They don't promote from within and typically leadership will hire from outside as well.

      avatar
      Lumen Response
      9mo
      Thank you for sharing your experience with us. We’re glad to hear that the flexibility in your schedule has supported a positive work-life balance. We recognize your concerns regarding compensation and advancement. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure our pay is market competitive. We appreciate your feedback and thank you for being part of the team!

      Explore other reviews about Lumen

      5.0
      24 Jun 2026
      Project coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Lumen Response
      1d
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      4.0
      24 Jun 2026
      Principal site reliability engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, great benefits, great people to work with, boss is great, etc.

      Cons

      Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

      avatar
      Lumen Response
      1d
      Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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