Great Team + Supportive & Flexible Environment - Customer Service Representative (CSR) Lumus Imaging Employee Review

5.0
12 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Loving team that actually make you feel like you're a part of a family, great flexibility between part-time and full-time and actual support and feedback

Cons

Growth into a higher role is a bit limited and while the pay is good there is no clear indication of growth or increment.

Explore other reviews about Lumus Imaging

1.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

selected kind people but that’s it.

Cons

the respect is only there for OG staff. if you’ve been there for longer than 10 years you’re basically bulletproof and can do whatever you want. management don’t care about you, you’re just a number. super cliquey, management choose favourites and ignore everybody else. it’s extremely isolating and cold to work there as a medical receptionist unless you’re one of the manager’s favourites. there’s an extremely overbearing “just focus on your work” mentality when you bring up serious misconduct complaints. management don’t want to hear a word negatively about their favourites but are super hard on the ones that aren’t on the favourites list. extremely corporate. zero heart in the business. feeding the machine is the only thing this company cares about.

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

good work environment close to home

Cons

work stress too much load

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