Manchester Arndale Poor management complete shambles. - Supervisor Lush Employee Review

1.0
11 Jun 2017
Recommend
CEO approval
Business outlook

Pros

- Generous discount - lots of product training - great products and passionate customers.

Cons

- no training for management - supervisors bullied and over worked - staff treat work place as a social gathering and don't see supervisors as management. - no rules or set shop standards - constant instore drama. - every store is different and management are left To run store how they choose, so there is never a clear framework of what is expected as a company. - store manager frequently doesn't turn up to work with no explaination, off work for months on end sick, you never know when they will turn up. - assistant manager is truly the only good thing about this store, overworked and taking on responsibility of the full store and really tried hard to keep everyone motivated in an extremely low morale store. - high staff then over over 80% of supervisors have left in a year of working here. - extremely disorganised

Explore other reviews about Lush

5.0
23 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management Company cares about employees Employee discount Lenient

Cons

I’ve tried to think of some, and I don’t think I have any cons

1.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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