Great ETHOS unorganised managers - Sales Associate Lush Employee Review

3.0
7 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Great staff discount, wonderful products and loads of ethics.. meeting people and learning about products , living wage employer

Cons

more supervisors and managers than anywhere ive ever worked. unorganised managers and supervisors from ordering to paperwork, scheduling, leave still done on paper fors.. sick pay ? and stores run like franchises .Each one different.

Explore other reviews about Lush

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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