No job is perfect, but working for Macy's has certainly exceeded my expectations. - Anonymous employee Macy's Employee Review

4.0
23 Jan 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The atmosphere of the workplace is the best part about being at Macy's West. The people I work with personally are friendly, positive, and go out of their way to make you feel like you belong. Though I rarely get face time with senior management, they seem to have to same motivational qualities and give recognition to their employees whenever possible. Work/life balance is also a big company priority, and although there aren't many paid holidays, employees are rewarded in other ways (like weekly half-days throughout the summer). Macy's is very loyal to their employees through their policy to promote from within, and this loyalty seems to be mutual, as many employees have been with the company for quite some time. Also, from a more worldly perspective, Macy's is a charitable company and supportive of communities. That makes me feel good about working there, too.

Cons

In the current economic climate, Macy's is going through the same type of difficulties as many other retail companies. Though the cutbacks at Macy's have not been as dramatic as elsewhere, employees are certainly expected to take on a challenging work load and are absolutely held accountable for their own areas of responsibility. One of the positives I cited about Macy's West is their policy to promote from within, but at the same time, that rigid hierarchy makes it difficult for a person to follow a more individualized career path. Once you are in a position, there is a set period of time for which the job must be held, and specific training objectives that are to be met. After that, you move on to the next position in the flow chart. I haven't heard of many circumstances where that chain was broken.

Explore other reviews about Macy's

5.0
10 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work environment and work culture

Cons

Lots of hours and working a lot

avatar
Macy's Response
3mo
We appreciate you for taking the time to share your experience with us! Your highlighting of the environment and culture makes us proud!
2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

avatar
Macy's Response
3w
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
See reviews by: Helpful|Rating|Date|All