I wish I would have known before accepting employment here... - Sales Associate Macy's Employee Review

2.0
21 Jun 2012
Recommend
CEO approval
Business outlook

Pros

Somewhat good employee discounts- 20% off clothing Schedule system- I like that we can choose whether to pick up available hours

Cons

-Little to no hours- You are only scheduled up to 20 hrs, and as little as 6 hrs a week and there are hardly any of them to pick up. -Inconsistent discounts - usually WAY less than 20% in other departments -Rude management- Management staff will talk down on you because they believe that they know just about everything when they don't. I cannot tell you how many times I've felt like less than a person because the management staff talks down to me, their tone of voice is belittling. At the end of the day, the only thing they are concerned with are 2 things: If you made your sales goal, and if you got your credits. -Little to no direction- Some days your in your area alone, even on crowded sale days. Then cusomters complain that your the only person there and the line is long.

Explore other reviews about Macy's

5.0
13 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Care about employees, opportunities for growth, flexible to individual needs, supportive environment

Cons

Could get paid more for the amount of work

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Macy's Response
4mo
We're delighted to hear that you've had a great experience in the work environment as an Executive Assistant. Your experience is important to us, and we appreciate you for sharing!
2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

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Macy's Response
1mo
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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