Pros
All job tasks are easy and most of the customers treated me with decent respect (although Fine Jewelry got treated better than most department employees). You don't have to count the register at night and closing and opening tasks are very easy. There usually isn't much to do so it is pretty relaxing and you can chat with coworkers if there are any around or browse your merchandise.
Cons
The Fine Jewelry department is the least busy so at times it was EXTREMELY boring. You can't do anything because you're in full view of all the customers, managers, and security cameras so you just have to pace back and forth behind the counter sometimes for hours at a time before you have a potential customer. There was also a lack of training for general cashiering and store policies so when customers would ask me to check their macy's card accounts or make a payment I had no idea how and people would get mad. I was also underprepared with knowledge about the often pricy jewelry I was selling and usually I felt like I was just making stuff up to the customer when they asked question after question that I didn't really know how to answer. Some of the staff knew quite a bit about diamonds and fine jewelry, but they must have gotten that knowledge on their own.
