Great Management Experience - Sales Manager Macy's Employee Review

3.0
25 Mar 2010
Recommend
CEO approval
Business outlook

Pros

Macy's gives you opportunities for growth. I went from a sales associate to a manager. The salary was decent for first time management experience. Vendors come in and educate you on the products you sell. They also offer some training support but it could be better.

Cons

The mentor they gave me did not have my best interest as they were competitive with my position. The training they offer from corporate is good, except when you go through the disciplinary process with a troubled employee it is impossible to have HR support you in the last step to termination, no matter how offensive they are to other employees or customers. If the associate doesn't do something extreme like stealing etc. they will not allow you to pursue the counseling process to lead to termination. This makes a management position very difficult. It is very hard to achieve outstanding results with negative and lazy associates. As management will say themselves, "What do you expect for 7 dollars an hour?" That is absolutely correct, but Macy's does give performing associates incentives/increases so why not decrease the unproductive ones?

Explore other reviews about Macy's

5.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

You will get to learn a lot, and it’s really good job if you’re trying to get into retail

Cons

Everybody will treat you like you don’t belong here

2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

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Macy's Response
1mo
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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