Good Job...but expect to work a lot of hours - Merchandise Team Manager Macy's Employee Review

4.0
30 Mar 2010
Recommend
CEO approval
Business outlook

Pros

20% discount. Vacation and benefits are pretty good. Macy's likes to promote within and there are a lot of opportunities to move up. Daily recognitions for associates providing outstanding customer service.

Cons

not enough associate working on support team means that as manager you have to work ridiculous hours to get the job done. Never enough sales staff on floor. Merchandise Team manager is one of the hardest job in company and I've even heard district people tell me that. Communication from corportate to stores could be better

Explore other reviews about Macy's

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

NO RSU's or stocks but has great culture and values

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Macy's Response
2mo
We appreciate you sharing your review of your experience as a Technical Lead!
2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

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Macy's Response
3w
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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