Sometimes the best experienced ever and some times I just wanted to walk out. - Department Manager Macy's Employee Review

2.0
10 Feb 2015
Recommend
CEO approval
Business outlook

Pros

The Employee benefits and coworkers.

Cons

If you are thinking of working at Macy's, please reconsider. Little to no recognition. One of their values is "You count". They do very little to make you feel valued. Poor training when you first start your job. Pile on so much work you always feel behind and overwhelmed. When they pile on more work they say they will take something off your plate but they never do. They talk about the "Magic of Macy's" through out the organization. If you work there there is no magic A very disorganized organization. If you ask for help they don't offer it and then hold it against you during your review. The coaching of Department Managers is suppose to happen every two weeks by the Store Manager. The purpose is to inspire them or help them improve. The coaching is poor or they just blow off your appointment.. The company expects the Department Manager to coach their associates but if you can't get it done that is not acceptable. Why is it OK for the Store Manager to not coach her subordinates but it not Ok for the Department Manager not to coach their associates. It is very inconsistent from one Store Manager to another. One Store Manager will hold you to certain expectation and then the next Store Manager comes along and she doesn't hold you to ANY expectation. During inventory you can end up working 35 hours in three days and nobody in the company cares. Dangerous if you have to drive home drowsy and sleep deprived.

Explore other reviews about Macy's

5.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great work environment Management was helpful

Cons

Staff at times will disappear when doing a task causes work to be 2x as difficult

avatar
Macy's Response
2mo
We're happy to hear that you had a positive experience with management as a Retail Stock Associate. Thank you for your review.
2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

avatar
Macy's Response
4w
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
See reviews by: Helpful|Rating|Date|All