The COO is the worst leader I’ve ever worked for. She’s an ego maniac who micromanages every part of the business. She wants employees to “act like an owner” yet treats everyone like they are an intern. You have to CC your manager on every email you send- it’s that bad. The processes are piecemealed together with no forethought for how certain parts of the business effect others. You are encouraged to ask questions and give feedback but at the end of the day, if it’s not Teresa’s idea, it’s not going to be implemented. She will push back on any idea offered so it’s quickly understood there’s no point to suggest changes. Not to mention she sends emails out telling employees to wipe their desks down with Lysol wipes and to praise herself on how she handled client interactions. The pay is decent but honestly all the extra BS isn’t worth it. When I turned in my 2 week notice (which was requested per their policy) I was immediately dismissed without pay. If I was a problem employee I could have understood doing this as I could have been disgruntled. I really wasn’t. The month prior I was given a bonus for my “exemplary performance”. I was dismissed without pay because Teresa is spiteful and petty. Pass on any interview offered for this job unless you enjoy working for an inefficient, unethical, and poorly managed company.