It's a number game for MassMutual - Sales Representative MassMutual Employee Review

2.0
15 Nov 2012
Recommend
CEO approval
Business outlook

Pros

Training at first on insurance products, comp if producing

Cons

No lead source, farm your friends and families for products and have a wait and see attitude if you make it or not, Very High turnover equals more residual income for MassMutual and not have to pay the agent. Management for the most part are producing as well so they don't have time for you. Keep telling you to hang in there meanwhile your spending all your savings trying to "make it". Red tape ensures it take forever to get anything done and the amount of paper is to sell anything is absurd for this day and age. No salary, and if your trying to sell anthying other than insurance products your the "redheaded step child" .

Explore other reviews about MassMutual

5.0
6 Feb 2026
Recommend
CEO approval
Business outlook

Pros

work life balance; people easy to work with

Cons

multiple layers and complex RACIs

2.0
18 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of the benefits are great.

Cons

There appears to be a significant issue with favoritism and conflicts of interest within certain areas of the organization. In some cases, close personal relationships between managers and employees seem to influence opportunities, recognition, and how people are treated. This creates a perception that being part of an inner circle is valued more than performance, accountability, and doing quality work. Employees who are not part of these groups can feel excluded, overlooked, or treated differently. There are also concerns about inconsistent standards, where certain individuals appear to have more flexibility or latitude than others.

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