Good place to gain experience to take elsewhere - Anonymous employee MassMutual Employee Review

3.0
7 Jun 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Safe secure offices, free parking, decent on-site cafeterias and amenities (gym, salon) A respected name in financial services that will look good on a resume. Inter-company transfers are fairly easy, allowing someone to move horizontally and gain experience in multiple financial services functions.

Cons

Leadership roles are consistently filled from outside the company. There is a distinct aversion to promoting from within, and ranks of VP and above are almost exclusively filled by hiring from competitors. Extremely hierarchical; you will get no support from HR or elsewhere if you are having an issue in your dept No transparency in decisions or accountability for results at the leadership level. Several years ago one business unit cost the company the equivalent of a small country economy in reserve losses. The CEO was given a plum work-from-anywhere job doing a function never identified and with no expected output. The CFO was promoted to be in charge of corporate strategy. The workers were hit with 50% layoffs. This is a highly politicized environment. Because management is not accountable to quarterly results, or any objective management, relationships are the only driving factor. I had been specifically told not to show evidence of poor decisions or bad work practices (not fraudulent, just incompetent) not because I was wrong or there were reasons for the behavior, but because presenting the issue would be 'disrespectful'.

Explore other reviews about MassMutual

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great programs for experience in fortune 100.

Cons

Cared more about building a program to attract interns than future employees.

2.0
18 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of the benefits are great.

Cons

There appears to be a significant issue with favoritism and conflicts of interest within certain areas of the organization. In some cases, close personal relationships between managers and employees seem to influence opportunities, recognition, and how people are treated. This creates a perception that being part of an inner circle is valued more than performance, accountability, and doing quality work. Employees who are not part of these groups can feel excluded, overlooked, or treated differently. There are also concerns about inconsistent standards, where certain individuals appear to have more flexibility or latitude than others.

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