Easy calls but poor training and sudden layoffs - Customer Service Representative Maximus Employee Review

4.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Easy calls, extra incentive for healthcare

Cons

poor and rushed training. Laid off out of no where because they overhired.

Explore other reviews about Maximus

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote, adequate training and guidance and usually everything /software works - minus regular hiccups.

Cons

Not too many - a few misunderstanding s about training classes and roles but overall, not bad.

3.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great Incentives and unlimited OT

Cons

Laid off out of no where, the entire Medical Records Department

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