Big company that doesn’t care about you - Customer Service Maximus Employee Review

1.0
21 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Vending machines in lunch room

Cons

They time you for everything. You can’t even poop on the clock. I had to fight for a week during COVID to be allowed my own desk (instead of a spot in a CROWDED CLASSROOM) taking calls. It’s just a call center, and they try to brainwash you to think it’s great- it’s not. You leave everyday emotionally exhausted.

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Maximus Response
5y
Thank you for posting a review. Your experience does not reflect our efforts to provide an engaging and supportive work environment. You may reach out to us at feedback@maximus.com to share any additional details and suggestions you may have. All messages are treated confidentially.

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5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Pay Benefits Family oriented Flexibility Work/Home life

Cons

Nothing really, it's a really great company

2.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote if available but a lot of favoritism’s

Cons

No benefits, bad health benefits not ideal micro management

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