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      MetLife

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      MetLife reviews

      Account Management needs fixing - Client Service Consultant II MetLife Employee Review

      1.0
      16 Dec 2025
      Client service consultant ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home options, benefits , 401k

      Cons

      Lack of Training, Unsupportive leadership , outdated systems, poor staffing models , and poor team dynamics

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      5.0
      7 Apr 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      3.0
      2 Jun 2026
      Customer care advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Plenty of benefits and warm culture

      Cons

      Hard to get consistent communication from support team. You're kind of left to figure things out for yourself

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