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      MetLife

      Engaged employer

      MetLife reviews

      A Reliable Placeholder - Customer Service Representative MetLife Employee Review

      2.0
      10 Oct 2020
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      -Steady -Weekends off, some holidays -Job responsibilities are easy and don’t follow you home

      Cons

      -Constant micromanaging -Limited upward mobility -Not presented with tools to fix problems -Outdated information systems -PTO nearly impossible to use when desired -Company undervalues employees -Maddening monotony

      Explore other reviews about MetLife

      5.0
      7 Apr 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      3.0
      3 Jul 2026
      Client service director
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits and growth opportunities

      Cons

      poor work life balance common

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