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      MetaCoastal

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      MetaCoastal reviews

      Weak Leadership, Toxic Culture - Individual Contributor MetaCoastal Employee Review

      1.0
      18 Aug 2020
      Individual contributor
      Recommend
      CEO approval
      Business outlook

      Pros

      The travel perks are OK.

      Cons

      All the common themes you may have observed in other Glassdoor reviews - it’s all true. A toxic environment stemming from poor leadership, a revolving door at all levels, poor communication, constant changes in direction and inconsistency in how policies are applied. There's continuous pressure to reduce budget, take on additional responsibilities, and work extra hours. Significant changes to the company culture are needed, and it starts with the top. The owner is nice, but is always a presentation’s length away. His leadership team (who again, is constantly changing) keeps him insulated and unaware of the real situation on the ground. Infighting at the leadership level results in employees pitted against each other, and veterans who’ve survived know to follow the buddy system (this is particularly the case with Travel Advantage Network (TAN) leadership). The combination of these factors lead to poor business decisions and botched execution. Advice to job seekers: Stay absolutely clear.

      avatar
      MetaCoastal Response
      5y
      Thank you for sharing your perspective. We are in agreement that strategic change was/ is critically important for the continued success of our 28-year-old business as we are in unprecedented times and evolution is required for survival. Throughout 2020, we have been intently focused on aligning goals, business practices and relationships. Our employees are vital to this process, as cultivating a culture of connection and innovation is required for effective change management. Our pandemic-reduced teams have pulled together during these difficult times, frequently doing more than expected to help each other, as well as serving our clients and guests. Our teams are putting their heart into what they do each and every day and the efforts are impressive, noticed and appreciated by leadership. If we work together, we will come out a stronger business and team on the other side of this global crisis. Our Owner/CEO as well as myself are open to hearing about your specific experience if you could kindly reach out to one of us. Feel free to email me at HR@metacoastal.com.

      Explore other reviews about MetaCoastal

      5.0
      24 Nov 2020
      Software developer
      Recommend
      CEO approval
      Business outlook

      Pros

      I enjoyed working at MetaCoastal

      Cons

      While a good place to work, there were some issues with retainment.

      1
      1.0
      19 Sept 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Travel Benefits, 401K, Insurance, some good people.

      Cons

      There are honestly more downsides to working for this company than I care to catalog. The con to one of my pros - you get travel benefits, but good luck using them! If you would like to go to the beach in the winter this would be a great benefit for you. Trying to get a vacation in the summer is difficult as the travel season (May through September) turns the entire enterprise into disorganized chaos. As mentioned in other reviews (and by people more eloquent than myself), the environment is very toxic. Employees who could actually make a change are fired and the ones that cause multiple problems are praised. Although, as a female, I do not believe that there is anything sexist in play. Policies are only adhered to when it is convenient to management. There have been numerous cases where two employees have done the same thing and only one has been fired for it. This company knows that they have bad ratings across job sites and have been asking employees to leave good reviews. Take everything you read with a grain of salt because you never know if a former employee is disgruntled or a current employee has been asked to leave a good review.

      4
      avatar
      MetaCoastal Response
      7y
      Thank you for your insight, and just being completely transparent – we do invite employees and guests who have had a good experience to share it with others – in any format/ or any website they feel comfortable with. We are proud of our company and our employees, and we want to recruit even more awesome people to join our team. Our travel benefits are a distinctive perk, and we love getting to hear about lots of memorable trips, as our employees have open access to our availability, just as our guests do. If you need help booking travel, HR can help. I would very much like to talk with you about your comments regarding the disparity in applying policies consistently and to gain a better understanding of the specific instances to which you are referring. HR is ready to investigate and address any issues that might come to light. With the off season upon us, we are taking your advice to review our past season performance and identify trends and proactively address to improve next season’s performance. I would welcome your insights into where we can make changes that improve both our guest experience and our employees’ work life. Please reach out to me at hr@metacoastal.com.
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