MiLEND

Worst company ever. - Mortgage Loan Officer MiLEND Employee Review

1.0

13 Apr 2016

Recommend

CEO approval

Business outlook

Pros

The office space is impressive. Met some really great people here. The technology and marketing are pretty good even though there was a recent cease and desist order pertaining to their marketing and advertising strategies . The clients will come... They just will most probably not close and if they do it will take a long time which will cause customer service issues for the LOs

Cons

The culture is very cliquish . If you're "in" you will probably do fairly ok. If not your loans WILL not close . Heavy overlays , mediocre comp plan, 60+ day turn times, non-competitive rates and you are micro-managed to the nth degree. The opinions of sales staff and middle management are largely ignored and fairness is not high on the company list of priorities . Most upper management will walk right by most employees and not even speak to include one of the owners whose last name begins with "G". Greediness of owners is palatable...

MiLEND Response

10y

Thank you for your feedback. We are sorry that you felt your opinion was not valued. We are constantly looking for ways to improve communications with our associates. Please be assured that your comment is being used for the purpose of improving our employee experience. Our company vision statement defines our primary goal as helping the customer in every aspect of the home loan process. While certain loan products can take up to 45-60 days, it has been a critical core competency to ensure that our customer’s transaction is handled with care. We will continue to actively listen to our employees on ways to improve the process for the associate as well as the customer. Thank you for your feedback.

Worst company ever. - Mortgage Loan Officer MiLEND Employee Review

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