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      MiLEND

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      MiLEND Reviews

      3.8

      78% would recommend to a friend

      (67 total reviews)
      avatar

      Mark Granigan

      78% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Culture and values

      4.3

      Diversity and inclusion

      4.2

      Work/Life balance

      4.0

      Senior management

      4.0

      Compensation and benefits

      4.0

      Career opportunities

      MiLEND has an employee rating of 3.8 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MiLEND employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Reviews by job title

      67 reviews
      2.0
      5 Dec 2016

      Mortgage Loan Originator

      Mortgage loan officer
      Recommend
      CEO approval
      Business outlook

      Pros

      Leads are generated for LO's. Support staff is present and accessible.

      Cons

      Very High Turn Over; Direct management applies a lot of pressure. Though leads are provided, they are not scrubbed. Management made you feel small regardless of your experience and conveyed a "my way or the highway" environment. The best term I can come up with to describe this company overall is "sweat shop". If you aren't a real hustler and willing to sell people on programs or a refinance they don't really need to do, you will not be happy here.

      1.0
      13 Apr 2016

      Worst company ever.

      Mortgage loan officer
      Recommend
      CEO approval
      Business outlook

      Pros

      The office space is impressive. Met some really great people here. The technology and marketing are pretty good even though there was a recent cease and desist order pertaining to their marketing and advertising strategies . The clients will come... They just will most probably not close and if they do it will take a long time which will cause customer service issues for the LOs

      Cons

      The culture is very cliquish . If you're "in" you will probably do fairly ok. If not your loans WILL not close . Heavy overlays , mediocre comp plan, 60+ day turn times, non-competitive rates and you are micro-managed to the nth degree. The opinions of sales staff and middle management are largely ignored and fairness is not high on the company list of priorities . Most upper management will walk right by most employees and not even speak to include one of the owners whose last name begins with "G". Greediness of owners is palatable...

      avatar
      MiLEND Response
      10y
      Thank you for your feedback. We are sorry that you felt your opinion was not valued. We are constantly looking for ways to improve communications with our associates. Please be assured that your comment is being used for the purpose of improving our employee experience. Our company vision statement defines our primary goal as helping the customer in every aspect of the home loan process. While certain loan products can take up to 45-60 days, it has been a critical core competency to ensure that our customer’s transaction is handled with care. We will continue to actively listen to our employees on ways to improve the process for the associate as well as the customer. Thank you for your feedback.
      1.0
      6 Apr 2016

      Real review

      Loan officer
      Recommend
      CEO approval
      Business outlook

      Pros

      I get to watch the Food Network all day with the wall TV's. Good looking ladies.

      Cons

      Rates were so much higher than the competition. They have a core group of people that they close all of the loans for. If you were new and weren't in the group of favorites, you couldn't get a closed loan. After a while all of the black employees started to disappear.

      Viewing 1 - 3 of 67 Reviews
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      ReviewsMiLEND reviews

      Glassdoor has 67 MiLEND reviews submitted anonymously by MiLEND employees. Read employee reviews and ratings on Glassdoor to decide if MiLEND is right for you.