Good to start at, decent to stay. - Service Technician Micro Center Employee Review

4.0
14 Aug 2023
Recommend
CEO approval
Business outlook

Pros

If you are able to work with a decent crew in the service center and have a great manager, it would be a decent job to be at to start in I.T. or just getting into computers in general. You will learn how to respond to customers and co workers alike.

Cons

You will get overworked and overwhelmed fairly quick as it is sometimes hard to keep people due to internal politics. Hours tend to be weird as they change every so often and weekends are gone unless you have certain priorities you must attend to. It is best to learn on your own about computers and then apply. Getting the CompTIA A+ is best before you get in, although if you do get in without it, you have 90 days to retrieve it with the company paying for it. With the large volume of customers, it will be hard to do.

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Micro Center Response
2y
Thank you for taking the time to share your thoughts with us. We're glad you enjoyed working with your co-workers and manager at Micro Center. We hire associates based on the business needs and we try to fill openings in timely manner. Our PA team tries to work with everyone's schedule as best they can, and weekends rotate with Sundays starting the week. Getting your A+ before you apply for a tech job with us is good advice, however as stated we do allow you 90 days to get up to speed. We wish you all the best in your future endeavors. Sincerely, Leslie Whitley, Regional HR.

Explore other reviews about Micro Center

5.0
3 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really enjoyable work environment with passionate employees. Flexible hours as well.

Cons

Nothing. Really enjoyed my experience here.

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Customer obsessed culture with a strong emphasis on expertise and service. Leadership is highly engaged, with consistent focus on coaching, accountability, and development through structured one-on-ones and daily execution rhythms. Clear expectations across sales, service, and operations create alignment on what success looks like. The organization provides exposure across multiple business functions, allowing leaders to build well rounded operational and commercial skill sets. High performance environment that rewards ownership, initiative, and results.

Cons

As a smaller, specialized retailer, organizational growth and upward mobility may take longer compared to larger big-box companies. Resources and infrastructure are still evolving in certain areas, which can require leaders to be more hands-on. High expectations and pace can create pressure during peak periods, requiring strong prioritization and resilience. Some systems and processes have a learning curve, particularly for leaders coming from larger, more standardized organizations.

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Micro Center Response
2w
Thanks for taking the time to leave such a detailed review. We read all employee feedback and appreciate your insights on our culture, training, and fast pace. Your notes on where we can improve—like simplifying systems and keeping up communication as we grow—are definitely noted. Thanks for your hard work and everything you're doing for the team. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
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