Pay varies - Service Technician Micro Center Employee Review

4.0
12 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Can earn a decent amount through repairs and commissions, other computer techs are nice and will train you, great early IT career stepping stone, managers will generally have your back.

Cons

Company may try to underpay you on commissions, convoluted wage system, you will often deal with highly frustrated customers, very few female technicians, work will pile up quickly if you are not efficient.

avatar
Micro Center Response
10mo
Thank you for taking the time to share your experience. We're glad to hear you found the role to be a strong early IT career opportunity and that you had a positive experience with your teammates and managers. To clarify, our commission structure is clearly laid out, and earnings are based on consistent company policy. We understand the work can be fast-paced and sometimes challenging, especially when customers are frustrated, but we do our best to support our technicians in those moments. We also want to note that we have a growing number of female technicians across our stores and continue to focus on building a diverse and inclusive team. We appreciate your feedback and wish you all the best in your career. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153

Explore other reviews about Micro Center

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-if you can hustle you can make decent money -room for growth if you can get cool with everyone

Cons

-have to meet the metrics -some of the areas to grow have favoritism

1
5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Customer obsessed culture with a strong emphasis on expertise and service. Leadership is highly engaged, with consistent focus on coaching, accountability, and development through structured one-on-ones and daily execution rhythms. Clear expectations across sales, service, and operations create alignment on what success looks like. The organization provides exposure across multiple business functions, allowing leaders to build well rounded operational and commercial skill sets. High performance environment that rewards ownership, initiative, and results.

Cons

As a smaller, specialized retailer, organizational growth and upward mobility may take longer compared to larger big-box companies. Resources and infrastructure are still evolving in certain areas, which can require leaders to be more hands-on. High expectations and pace can create pressure during peak periods, requiring strong prioritization and resilience. Some systems and processes have a learning curve, particularly for leaders coming from larger, more standardized organizations.

avatar
Micro Center Response
2w
Thanks for taking the time to leave such a detailed review. We read all employee feedback and appreciate your insights on our culture, training, and fast pace. Your notes on where we can improve—like simplifying systems and keeping up communication as we grow—are definitely noted. Thanks for your hard work and everything you're doing for the team. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
See reviews by: Helpful|Rating|Date|All