Microsoft Services Global Delivery (MSGD) - Don't join - Consultant Microsoft Employee Review

1.0
1 Nov 2016
Recommend
CEO approval
Business outlook

Pros

Microsoft Services Global Delivery (MSGD) shares the name Microsoft band. It is part of Microsoft organization, but there are extreme difference with Microsoft product group in terms of technology, work environment, pay and benefit, stocks, career growth etc. Inside MSGD many practice/ group operate individually. Work and technology wise some of the groups like Modern practice, Dynamics are good. You learn all latest technology, work in cutting edge technology etc.

Cons

Inside MSGD productivity (SharePoint, exchange etc) domain is the worst group. NO work, only SharePoint and exchange migration projects are running for last 2 years. No development work, no exciting opportunity. Very bad politics are running, no growth, no new learning, no benefits etc. . MSGD is the lowest paying entity inside Microsoft. 7-10 years’ experience employee get same salary as freshers in Microsoft development center. . No stock bonus, as provided in other MS entity. . Yearly hikes are on average 4-6% far last 3 years. . Bonus payouts are also reduced over the last few years. . Promotion rate is very slow compare to other MS entity. On average, it takes 30 to 36 months/ even more than that in higher level. I know many people waiting for last 4 years in senior level to be promoted. . Join lower band compare to other MS entity. In MSGD starting level is 56, on the other hand most of the other MS entity starts from level 59/ 60. Level 60 in MSGD means very senior position with 15+ years of experience. This level difference very badly affect if you try to internally movie to any other MS entity. Most of the cases you need to join as almost freshers in other MS entities though you have 7-10 years’ experience and you are technically very sound. . Attrition rate is very high. Yearly 20-25% people leaving for last 3 years due to above reason/ politics, no opportunity etc. Onsite opportunity also reduced over the years. Some of the practice like ‘Productivity’ domain you should not expect any onsite opportunity in next 2-3 years. . Some of the managers are there for years, do nothing, play politics and survived here due to very less challenging work. They will make your life hell. Most of the time they will ask to do some other activity apart from your work that will not going to bring any values to you nor the company. Only managers will showcase that to their managers for their survival.

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5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid working time which is highly flexible.

Cons

It is actually hard to reach other teams without formal collaboration because everyone is busy

4.0
28 Jan 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. If you love tech, this is a great place. No doubt you'll talk tech (mostly the MSFT stack) from enterprise to consumer - from PCs to phones to Xboxes - from datacenter to desktop. 2. What were GREAT benefits are now VERY GOOD (took a small step down) but still probably better than you'll find at 99% of large corporations. If you've got family - the value of the benefits is even higher. 401k match is nice. 3. Even with it's struggles MSFT is still a cash printing machine. This means if you can keep your nose clean and do reasonable work, you can have a stable job, pay your bills, feed your family, and not worry (too much) about layoffs. The stock you own likely won't tank, but probably won't go up much either. You'll get a bonus each year and some stock. It's a decent life if you aren't looking to light the world on fire.

Cons

Brand on Your Resume: After many years of losing market share and struggling to be at the front end of innovation and the fact that there's 90,000 employees, don't think MSFT is necessarily going to be attractive on your resume to more agile and smaller companies. Managing Your Career: Make you say this out loud so it registers - 90,000 employees work there. Double that for vendors. It is VERY hard to "stand out" and move up in the company. Don't expect your manager to be much of an advocate or enabler to help you meet your career goals - they are basically trying to survive the stack rank every year too. Not familiar with the stack rank? Check out the 2012 Vanity Fair article called "Microsoft's Lost Decade".

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