7 years in and happier than ever - Anonymous employee Miles IT Employee Review

5.0
21 Nov 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This February will mark my 7 year anniversary of being an employee of Miles Technologies. This is something I am very proud of, and I’d like to share my story with those of you hoping to find a great company to work for. Prior to starting my life at Miles, I held several jobs, and each of them presented major obstacles to my career growth. The toughest obstacles to face were the significant lack of opportunity and the even more significant lack of respect. I’d like to think that being a woman had nothing to do with this, but I’d be lying to myself and to you if I said that were true. I searched for an opportunity that would allow me to be treated as an equal and provide opportunities for my career growth. From day 1 with Miles, I knew I found a place that I wanted to be a part of and a place that wanted me to be a part of it. Even today, 7 years later, I’m still shocked by the kindness and intelligence of my coworkers. I spend my days with people that are dedicated, kind, and always willing to offer their time, help, and friendship. Aside from the individual people I work with, it is ingrained in our culture to support each other both personally and professionally. Miles is flexible with your work hours so you can tend to family obligations or achieve personal goals outside of work. You want to learn something new? They cheer you on. You have a great idea that will help the company and/or its employees? Share it and, if it makes sense, they will implement it. It's important to mention that it doesn't matter who you are, where you come from, or what educational background you might have - Miles will offer the same amount of respect and opportunity to you as any other employee. When I started at Miles, I was a part of a team that assisted the IT Department. Now, I’m the manager of that team! I've had opportunities at Miles that I may not have been given at another company. My manager of 7 years has instilled a strong work ethic in me. He listens to what I have to say and has even made departmental changes based on my very own ideas! I’m proud to work for a company that will give its employees the type of opportunities that I have been given and I look forward to my future at Miles.

Cons

All of our departments work well together professionally but getting to know each other on a personal level could be improved.

Explore other reviews about Miles IT

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Family comes first here at Miles IT. I work from home because I have kids in school and kids with special needs. Miles IT offers the flexibility I need to take care of them. Miles IT offers great opportunities for advancement and expanding your knowledge. Everyone I work with is super friendly, and we all strive to support and help each other succeed. We may have many divisions, but we are all one company, and we ensure each other's success.

Cons

Sometimes, I work a bit longer hours because I am so engaged in something that I can't stop until I'm done. (maybe that is my ADHD talking)

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Miles IT Response
2mo
Thank you for taking the time to write this review. I am glad that you are enjoying your time at Miles!
3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place for IT beginners. They put family first and offer great flexibility with work-from-home shift timings. It’s a great environment for learning new skills and gaining hands-on technical exposure.

Cons

The company suffers from poor workload management, continuously loading tasks onto overwhelmed employees while senior staff are too busy to offer timely help. Management fails to value seasoned employees, routinely ignoring their feedback and opinions. Instead, the culture leans into unnecessary micromanagement, where employees are constantly criticized for petty mistakes that do not impact the customer, leaving staff feeling unappreciated. Combined with the complete absence of an HR department to address behavioral issues, this creates a highly stressful and toxic work environment.

avatar
Miles IT Response
6d
Thank you for taking the time to write this review. We, as a company, are committed to creating a comfortable, transparent, and collaborative environment for all employees, so I am disappointed to hear some of your feedback. Glassdoor reviews are anonymous, but if you would like to talk more about this, please reach out so we can discuss further.
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