Great place to work with opportunities to grow - Web/Graphic Designer Miles IT Employee Review

5.0
27 Apr 2021
Recommend
CEO approval
Business outlook

Pros

- Miles is big on career growth; you’re encouraged to identify career objectives and meet them, and you’re given the resources and time to do that. - Leadership listens. If you’re struggling with a task, if you need additional resources to complete said task, or if you think a process can be done better / differently and accomplish more, they start with yes and work from there to figure it out with you. It’s one of Miles’ strong suits. - The main building (Lumberton) has a ton of amenities that are really enjoyable and create a great work culture. Fully-stocked lunchroom and indoor space that includes darts, pool tables, shuffleboard, basketball court, tennis, and gym. Covered outdoor seating, a huge community-style garden space, etc. - Remote working is a massive plus.

Cons

- It is a fast-paced environment, and circumstances change constantly. Some might consider this to be a negative. - Suggestions for improvements occasionally fall by the wayside, depending on perceived level of importance. - Amount of PTO could improve.

Explore other reviews about Miles IT

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Family comes first here at Miles IT. I work from home because I have kids in school and kids with special needs. Miles IT offers the flexibility I need to take care of them. Miles IT offers great opportunities for advancement and expanding your knowledge. Everyone I work with is super friendly, and we all strive to support and help each other succeed. We may have many divisions, but we are all one company, and we ensure each other's success.

Cons

Sometimes, I work a bit longer hours because I am so engaged in something that I can't stop until I'm done. (maybe that is my ADHD talking)

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Miles IT Response
2mo
Thank you for taking the time to write this review. I am glad that you are enjoying your time at Miles!
3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place for IT beginners. They put family first and offer great flexibility with work-from-home shift timings. It’s a great environment for learning new skills and gaining hands-on technical exposure.

Cons

The company suffers from poor workload management, continuously loading tasks onto overwhelmed employees while senior staff are too busy to offer timely help. Management fails to value seasoned employees, routinely ignoring their feedback and opinions. Instead, the culture leans into unnecessary micromanagement, where employees are constantly criticized for petty mistakes that do not impact the customer, leaving staff feeling unappreciated. Combined with the complete absence of an HR department to address behavioral issues, this creates a highly stressful and toxic work environment.

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Miles IT Response
1w
Thank you for taking the time to write this review. We, as a company, are committed to creating a comfortable, transparent, and collaborative environment for all employees, so I am disappointed to hear some of your feedback. Glassdoor reviews are anonymous, but if you would like to talk more about this, please reach out so we can discuss further.
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