Pros
You’ll quickly build resilience in a high-stress retail environment.
Cons
Everything. With extensive retail experience, this is easily the worst company I’ve worked for. If you want to feel respected or supported, this isn’t it. There’s a huge disconnect between head office and store operations. Buyers continue to bring in the same products that don’t sell, leaving inventory to sit for months while trends move on. The company consistently feels one step behind the market. At the same time, products are miscategorized, reporting is unreliable, and stores are left fixing mistakes they didn’t create. Teams are held accountable for numbers that aren’t even set up properly. Promotions don’t appear to be based on performance or qualifications. On the floor, staff take the daily hit for corporate pricing decisions. Employees are routinely yelled at by card collectors over markups, called “scalpers,” and blamed for strategies set by head office. There’s little visible support when this happens. Being the punching bag for decisions you didn’t make is mentally exhausting. Since ownership stepped back and outside leadership took control, the company feels like it’s been in steady decline. Direction changes constantly, morale is low, and turnover reflects it. The brand looks exciting from the outside. Inside, it’s disorganized, political, and draining. If you’re desperate for a paycheck, it may serve that purpose. Just don’t expect growth, stability, or appreciation.