Do Not Waste Your Precious Time Here. - Store Associate Miniso Employee Review

1.0
12 Aug 2018
Recommend
CEO approval
Business outlook

Pros

· Getting the cool products first · Co-workers are wonderful

Cons

· Upper management is so busy opening a brand new store every single week that they neglect caring about the people that work in these stores. They have failed to consider the fact that due to their lack of proper communication and respect for store managers/keyholders/store associates, the employee turnover rate is high. · Instead of guiding and helping us on what needs to be fixed or improved, upper management thinks yelling at us like we're misbehaved children is the right way. It's extremely humiliating and downright verbally abusive. We're trying our absolute best every single day but to them it isn't enough and never will be. · Head office people constantly watch all of us on CCTV cameras to see if we'll mess up. They don't use those cameras for loss prevention, it's for spying on YOU. They even screenshot and send pictures of their delusional assumptions to a group chat full of Miniso managers and keyholders in the whole entire city!!!! · Store employees receive NO benefits yet upper management treats us like crap for a living and THEY get benefits?? What on earth...?! · Proper staff training doesn't occur in this company nor is it a priority for them. This is the reason why some stores aren't up to par but of course head office never wants to accept responsibility for that. *Rolls eyes*

Explore other reviews about Miniso

5.0
22 Aug 2025
Recommend
CEO approval
Business outlook

Pros

I loved my co workers here

Cons

On my feet, but that's just a part of the job

1.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Two of the co-workers were amazing to work with.

Cons

Management was very irresponsible. Constantly asked me to take over opening shifts with little to no explanation. Some of the other employees also failed to do tasks given to us by management. I was constantly doing other employees tasks because they were not doing them. One of my family members also had a medical emergency, so I called off to go to the hospital with them. Instead of being understanding, I was told that my attendance at work will be discussed at some point. The assistant manager was also talking poorly about my family members, which is why I quit.

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