WORST COMPANY OF MY LIFE. WHAT A NIGHTMARE. - Sales Assistant Miniso Employee Review

1.0
26 Dec 2020
Recommend
CEO approval
Business outlook

Pros

Nice Coworkers (they all quit)

Cons

- They treat their employees as slaves. they force you to do whatever they ask you to do. - They don't provide any benefits for employees. Even there is no staff discount. - They want their employees to come to work earlier than their working hours and leave late. they don't want to pay you overtime pay. - You can't even go to the toilet as you want. because only one staff work at a time. Just one staff work alone all day long from 9:30 to 6:00. they do not guarantee any basic human rights. they don't even think about it all. - If you don't do what they tell you to do, they cut your shift out right away. I felt it is kind of revenge or bullying. - They hire people in the title of trainee leaders and never promote them. - They do not provide any training. Just put you in the field without any training and force you to do everything "perfectly" - By law, Part-time employees must be provided with a regular shift. But they give you different working hours each week. which means not right. - The Covid-19 started and many people lost their jobs. Miniso used this as an opportunity(or excuse) to intimidate many employees. They said they couldn't work with them if they didn't do what they wanted (such as unpaid overtime working). - There is also no service centre. so faulty or broken items can not be repaired. - HQ people are so mean and bad. they DO NOT respect their employees. For them, employees are just a means of making money. - Managers at HQ seem to think their words are the law, but absolutely not. They are all wrong from start to finish. - They force employees to sell to customers even though they know it is defective.

Explore other reviews about Miniso

5.0
22 Aug 2025
Recommend
CEO approval
Business outlook

Pros

I loved my co workers here

Cons

On my feet, but that's just a part of the job

1.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Two of the co-workers were amazing to work with.

Cons

Management was very irresponsible. Constantly asked me to take over opening shifts with little to no explanation. Some of the other employees also failed to do tasks given to us by management. I was constantly doing other employees tasks because they were not doing them. One of my family members also had a medical emergency, so I called off to go to the hospital with them. Instead of being understanding, I was told that my attendance at work will be discussed at some point. The assistant manager was also talking poorly about my family members, which is why I quit.

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