Excellent Product & People - Many Growth Opportunities - Senior Customer Success Manager Miro Employee Review

5.0
1 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Strong product offering that solves for many customers pain across industries and departments. This helps keep the day to day work with customers exciting. Miro has grown massively within the last year and many employees are "new", which creates a culture of inclusiveness and a will to work together to keep Miro the leader in the whiteboarding space.

Cons

Your typical growing pains within a high growth environment: Processes are not fully defined yet, people's bandwidth is tight as we grow out more teams, etc.

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5.0
4 Feb 2026
Recommend
CEO approval
Business outlook

Pros

I just started at Miro this week and I have had a very good experience. All the people whom I have met from the interview process through other employees in the onboarding process have been genuinely curious and helpful. The company culture really shines through the employees and that's something to appreciate, especially considering I have yet to go into the office. The benefits are great and the deductions are very reasonable. The company invests a lot into their employees. They have fun Slack channels and provide many tools and resources to help employees be more efficient at work. Miro is an AI first company that's way ahead of the AI revolution when compared to my previous employer. Hybrid working schedule with free food at the office and a gym.

Cons

The pre-onboarding process was quite long. My first interview was back in October of last year and my first day was in February. Self relocation only, although worth it in my opinion.

3.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good company culture, nice office space, flexible time off

Cons

lack of directions product is always changing weak leadership employee compensation is changing- more expectations and making it harder for us to make money

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