Miro Reviews

3.6

63% would recommend to a friend

(608 total reviews)
avatar

Andrey Khusid

68% approve of CEO

48% positive business outlook

Miro has an employee rating of 3.6 out of 5 stars, based on 608 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Miro employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

608 reviews
2.0
16 May 2023

On a slippery slope

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people and the people around you on the ground are mostly decent and want to get the job done. The product is loved by end users. Work life balance is pretty good and they offer good flexibility.

Cons

Yesterday during a company all hands the chief people officer suggested the solution to recent bad glassdoor reviews and poor engagement was for more people to leave reviews (presumably she meant positive ones), so...here we are. 2 stars because overall it's a comfortable place to work and the people are mostly great. It's a declining environment however. I mentioned the product being loved by users. It is definitely not loved by the people buying it (IT, CFOs) and that is being heavily scrutinized right now. Customers are contracting all over the place for what is now seen as a commodity. The PLG hypergrowth means we skipped any type of pain discovery and now can't back up the price tag. Leadership overall lack a clear strategy and are generally perceived as poor. Product vision is non existent. Marketing are like headless chickens. Sales leadership think more reporting up is the answer. The CPO is a car crash and only ever turns up with bad news or non answers to tough questions. The CFO and COO appear to be the only ones who know what they're doing. The CEO is more of a figure head, who occasionally pops up on all hands. Morale is rock bottom across the org, especially in sales. Very few reps are hitting quota (<20%), quotas which are still aligned to a healthy PLG business. Comp plans are the same, so few people are making money.

avatar
Miro Response
3y
Hi there! Thank you for taking the time to share your feedback with us. We appreciate your positive remarks about our great people, work-life balance, and the flexibility we offer. We also acknowledge your concerns regarding certain aspects of our organization. We take your comments, and all comments shared here, seriously and value all honest feedback – positive and constructive. Our goal is to create an environment where employees can express their opinions openly. As Miro continues to grow, and as we continue to #iterate on our business, there will be times when we don’t get it right. Hearing from Mironeers how we can do better is valuable in holding us accountable, and helping us to understand where we should focus our efforts. We are working hard to create a positive work environment for everyone and know that we have work to do to continue to earn the trust and confidence of our team. But, we are absolutely committed to the task. Once again, thank you for sharing your thoughts with us. The Miro team
1.0
15 Jul 2021
Recommend
CEO approval
Business outlook

Pros

Nice laptops, a few nice colleagues.

Cons

In short, a russian company with offices abroad. Most of the relevant big and little bosses even in Europe are russian, resulting in a highly hierarchical structure (even though they tell otherwise) and leaves little space for cultural diversity whatsoever. The nice culture they brag about quickly fades away leaving in its place one of cherishing long working hours and sacrifice in name of "our company". This is encouraged, resulting in a stressful routine and unfavourable work-life balance. Core values look good on paper and people look the other way to facts that bring doubt on them. Toxic culture, every man for himself, finger pointing and blaming. Lots of micro management and lack of autonomy. Ruthless, apathetic, mostly inexperienced, without charisma, mechanic and hierarchical bosses. Not leaders. Don't expect modern concepts like servant leaders here, expect tight hierarchy. Personal problems, no matter how serious they might be, WILL NOT be tolerated and might end up turning you into a problem to be solved. Don't expect sympathy or any sort of kindness from your bosses, HR or whatever. They DO NOT seem care. Bosses won't be clear about their expectations, areas where you should improve, how to get there and other things you might expect from them. Expect feedback to be filled with lots and lots of "I don't know", stuttering, blaming and raised voices. Feedback you give will be duly ignored with some empty sentence like "yeaaaah, true, we should look into that", doesn't matter the context. Expect promises and deals to be broken or ignored. On the tech side: unbearably bureaucratic decision making process. Old school development, no microservices, no Devops. You won't be involved in anything else than coding. Legacy and chaotic codebase leads to lack of autonomy and a steady flow of hard-to-reproduce bugs that are even harder to fix without breaking something else or introducing new bugs equally hard to reproduce and to fix. Frontend and backend are both monolithic applications stored each of them in its own huge single repositories, making merges and releases stressful. Because of that, there's no room for innovation and if upgrading libraries can be a problem, testing new components or services will cause endless discussions. Lack of Devops culture leads to high level of dependency from the infrastructure team, as others have no access whatsoever to any environments. Product area keeps shoving down new features to be always delivered ASAP. Those get built by patching and hacking old code. So there's very little room to address the huge list of existing tech debts.

1.0
21 Dec 2022

Disappointing

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-amazing product - people who work here are extremely talented, a lot of opportunities to get to learn from each other, and everyone is supportive and willing to help - culture & values

Cons

The leadership team is extremely bad at decision-making. They asked me to relocate with my family and 6 months after I moved they told me my role had been made redundant due to unexpected changes in their hiring plans for next year which they "couldn't have foreseen" just a few months ago when they had asked me to relocate. My family and I were left on our own, and since I needed a visa sponsorship in order to stay in the country, I had to figure it out all by myself. Eventually, we had to move back to our home country, since it was extremely complicated for me to get a visa sponsorship. This was completely unexpected, irresponsible, and unacceptable for a company with a such great reputation. At least they could've let me work remotely before making sure that they will need me for a longer period of time and asking me to relocate. So if by any chance you are considering relocating, I'd definitely suggest thinking twice and at least making sure that they will provide you with a permanent contract. Otherwise, you might be at risk that Miro will play with your life.

avatar
Miro Response
2y
Hello! We greatly value your feedback and want to say thank you for taking the time to write a review and bring this to our attention. We are terribly sorry that you had such a negative experience and have escalated this case to our People Team to ensure situations like this don't happen again. We offer our sincere apologies for the stress and inconvenience caused to you and your family. Sincerely, The Miro team
Viewing 1 - 3 of 608 Reviews

Glassdoor has 707 Miro reviews submitted anonymously by Miro employees. Read employee reviews and ratings on Glassdoor to decide if Miro is right for you.