On a slippery slope - Anonymous employee Miro Employee Review

Yesterday during a company all hands the chief people officer suggested the solution to recent bad glassdoor reviews and poor engagement was for more people to leave reviews (presumably she meant positive ones), so...here we are. 2 stars because overall it's a comfortable place to work and the people are mostly great. It's a declining environment however. I mentioned the product being loved by users. It is definitely not loved by the people buying it (IT, CFOs) and that is being heavily scrutinized right now. Customers are contracting all over the place for what is now seen as a commodity. The PLG hypergrowth means we skipped any type of pain discovery and now can't back up the price tag. Leadership overall lack a clear strategy and are generally perceived as poor. Product vision is non existent. Marketing are like headless chickens. Sales leadership think more reporting up is the answer. The CPO is a car crash and only ever turns up with bad news or non answers to tough questions. The CFO and COO appear to be the only ones who know what they're doing. The CEO is more of a figure head, who occasionally pops up on all hands. Morale is rock bottom across the org, especially in sales. Very few reps are hitting quota (<20%), quotas which are still aligned to a healthy PLG business. Comp plans are the same, so few people are making money.