I did the job of 3 departments. - Remote Dispatcher Modivcare Employee Review

3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working from home was beneficial for me. It allowed me to relocate closer to my family.

Cons

Instability. Every week, I was expected to do more and more in the same 8 hours. When I expressed the unrealistic expectations, I was disregarded as being emotional. (I was routing multiple states, billing, handling payroll, updating credentials, and submitting weekly and monthly reports...and they STILL expected me to be on the phones for my whole shift]

Explore other reviews about Modivcare

1.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It was a work from home position.

Cons

Literally everything. Policies constantly changing. Only get a raise if you meet metrics across the board and those metrics are practically unattainable. You could have 100 hrs of pto it dont mean a thing cause they can deny every day you request. Also, the job is to get sick people to their appointments. And they can never seem to do that. Nine out of ten calls are going to be patience Calling upset because their transportation is over thirty minutes late Getting them. I'm talking wheelchair bound dialysis patients that modivecare cannot get to one appointment on time. These people are dying because modivcare cannot do their job. And I have a problem working for a place that doesn't do its job.

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