Pros
Workload is generally well-managed. The managers are good at assessing the team’s needs and hiring additional staff when required to ensure that work is distributed fairly.
Cons
Limited Career Growth: The MBS division, especially within the GSS team, has limited opportunities for advancement. Promotions are infrequent and often perceived as favoring certain individuals over others, which can be demoralizing for the team. Recently, several employees were promoted to Senior positions despite their lack of experience, leaving many deserving candidates feeling overlooked. Incompetent Management: Many managers seem to lack the necessary expertise in key areas, which hampers the team’s ability to receive appropriate support. The shared service model has faced challenges, particularly with managers who are not well-versed in the processes. For instance, the AP team’s reporting shift to the Global Treasury has shown benefits. Implementing similar changes for other roles like Treasury and Credit & Collections could enhance efficiency by reducing unnecessary middle management. Disorganized Internal Movement: HR often reallocates employees without considering their skills or the suitability of new roles, especially in IT. This mismatch can lead to inefficiencies and frustration among staff.