Just don´t…this place is a living hell - Manager MoonPay Employee Review

1.0
27 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Remote work …impossible to think of any other positives about this company.

Cons

- This place truly is toxic from the core. Nearly everyone here is completely miserable and hating life. - Workers on the ground are complaining of not having time to eat or sleep. The response to this from Director levels is that these people are just underperforming due to poor stakeholder and time management skills, rather than addressing the root cause of the issues. - Everyone is living in fear of getting fired next as people around them are disappearing with a moments notice. - Those at Director levels are completely incompetent and clueless as to what is involved in the day to day running of the teams that have been ordered to ´deliver at all costs´. - Those putting blood, sweat and tears into the company are not rewarded, rather given even more work to deliver on. - Leadership are beyond incapable and are desperately trying to salvage the sinking ship. - No amount of money is worth your time at this place.

Explore other reviews about MoonPay

5.0
26 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working with friendly and super smart people who actually enjoy working together and push each other to be the best. Remote flexibility is real, and leadership trusts and expects you to deliver, giving you a lot of autonomy and ownership. From your first day you're able to take on meaningful which means growth is real and happens quickly. AI is also huge part of how we work and you're given all the latest tools to use and trusted to use it to do your best work in a way I haven't seen anywhere else.

Cons

Not necessarily a con, but the pace is very fast which means it is not for everyone. But if you like having ownership and driving real things forward this is the place to be.

2
5.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

MoonPay has brought together genuinely talented, down-to-earth people. The culture doesn't feel like your typical FinTech — it's collaborative and refreshing. On top of that, the office perks are solid: free lunches, breakfast and treats throughout the week, regular happy hours (including rooftop events), and community service opportunities. As it is still in the early stages of becoming a major company I can only imagine that the perks and office culture will only get better and better.

Cons

Pace is definitely something to highlight. Genuinely a "move fast and break things" mentality which can be hard for people who are used to a more structured, slower, casual pace. Trying to keep up and truly understanding the culture of MoonPay is the hardest part of working here. But I do think that working 1 year here can prepare you to work and thrive anywhere else. It's like a bootcaamp- it truly pushes you to your limit which in turn makes you a stronger professionally and sharper mentally. So if you're looking for innovation, the opportunity to voice ideas and make them a reality, and to push yourself to your limits you'll fit right in.

3
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